kebo Platform Privacy Notice
This page describes what we collect when you use kebo and how we keep that data protected. We operate our platform to serve users in supported jurisdictions, and we handle your personal information with care and transparency.
We at kebo collect data only to verify your identity, process your deposits and withdrawals, and deliver our sportsbook and live-dealer services. Your account information—email, phone number, payment details—stays encrypted on our servers. We do not sell your data to third parties, and we do not share it beyond what is necessary to complete your transactions via DANA, e-wallet, mobile banking, local payment, online payment, or bank virtual accounts.
Our commitment is simple: we tell you what we collect, why we collect it, and how long we keep it. If you have questions about your privacy on kebo, this notice explains your rights and how to contact us.
What We Collect on kebo
We collect your email address, phone number, and full name when you open an account on kebo. During account verification, we ask for a copy of your identity document (KTP, passport, or driver's license) and a selfie to confirm you are the account holder. This is our KYC (Know Your Customer) process, and it is required by law in supported jurisdictions.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or a bank virtual account (e-wallet, mobile banking, local payment, online payment), we record the transaction amount, timestamp, and payment method. We also log your IP address and device type so we can detect unusual account activity and protect you from fraud.
We collect your betting and gaming history—which football matches, live-dealer tables, slots, or esports markets you access—so we can show you your account balance, settlement records, and withdrawal history. We do not use this data to profile you or sell it to advertisers.
How We Use Your Data
We use your personal information to:
- Verify your identity and comply with anti-money-laundering rules.
- Process your deposits and withdrawals through our payment partners.
- Send you account notifications—login alerts, deposit confirmations, withdrawal status updates.
- Respond to your support requests via email or chat.
- Detect and prevent fraud, account takeover, and unauthorized access.
- Keep records for tax and regulatory purposes in your jurisdiction.
We do not use your data for marketing emails or push notifications unless you opt in. We do not share your betting history with third parties, and we do not sell your contact details.
Our Privacy Commitments
Our servers may sit outside your jurisdiction, but we encrypt all data in transit and at rest using industry-standard TLS and AES protocols. Your password is hashed and never stored in plain text. If you forget your password, we send you a reset link via email; you must click that link within one hour to create a new password.
We keep your account data for as long as your account is active. If you close your account, we retain your transaction records for seven years to comply with financial regulations. After that period, we delete your personal information unless we are required by law to keep it longer.
We use cookies to remember your login session and your language preference. Our cookies do not track you across other websites. You can disable cookies in your browser settings, but you may not be able to log in to kebo if you do.
Third-Party Processors
We work with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, and bank partners) to handle your deposits and withdrawals. These partners have their own privacy policies, and we encourage you to review them. We also use cloud hosting providers to store your data securely. All processors sign data-protection agreements with us and are not permitted to use your data for their own purposes.
Our customer support team may access your account to help resolve issues—for example, if a withdrawal is delayed or you cannot log in. Our team members are trained to keep your information confidential and never share it outside kebo.
Contact kebo
If you have questions about how we handle your data, or if you want to exercise your privacy rights, contact our support team. We respond to privacy requests within 14 days. Our services are available only where local law permits, and you are responsible for verifying that your use of kebo complies with your jurisdiction's regulations.
We update this privacy notice from time to time. If we make material changes, we will notify you by email or by posting a notice on kebo. Your continued use of our platform after such changes means you accept the updated notice.